BEST NC Education Resources Site
BEST NC
The existing site couldn't scale to support BEST NC's growing library of education policy-based content, leaving critical resources difficult to find and manage.
Build a dynamic resources hub and content delivery system within WordPress that the internal team could own and expand independently.
A Great Idea delivered a fully scaleable site evolution in five months, driving significantly increased adoption of BEST NC's content since launch.
AWARD RECOGNITIONS
Architecture Built to Scale
BEST NC needed more than a website refresh — they needed infrastructure. The organization's output is substantial and varied: policy reports, data resources, multimedia content, and materials in formats that evolve over time. The old site couldn't hold it, and every new piece of content became a workaround. A Great Idea built a flexible content taxonomy and filtering system within WordPress that accommodates all of it — organized, findable, and structured so that new content types can be added without custom development work each time. The architecture was designed around BEST NC's actual production patterns, not a generic CMS template, which means it fits how the team works rather than forcing the team to work around it. As the library grows, the system performs better — not slower.
Navigation Designed for Discovery
A policy organization's content only delivers impact if the right people can find it. BEST NC's audience — educational leaders, administrators, and state-level decision-makers — is time-pressured and purpose-driven. They arrive with a specific need and limited patience for friction. We designed the resources hub around how that audience seeks information: by topic, format, and relevance, not by how content was internally organized. Filtering and categorization pathways surface the right report or resource quickly, regardless of how much content lives in the system. Accessibility and professional usability standards were built in from the start — because equitable access to policy information isn't a nice-to-have for this audience, it's the point.
Built for the Team Behind the Content
The most capable website is useless if the people running it can't keep it current. BEST NC has an internal team with their own design approaches and a fast-moving content calendar — they needed a system that fit their workflow, not one that required an agency call every time something changed. A Great Idea built entirely within WordPress, creating flexible structures that accommodate variable media types and content formats without breaking consistency or requiring developer intervention. The system was designed for handoff: aligned with how the BEST NC team already works, and built to support their existing creative decisions rather than override them. The result is a site the organization fully owns — one that stays current, stays effective, and grows on their timeline, not ours.
Do you offer ongoing support or maintenance?
Absolutely. We have ongoing retainers with many of our clients to perform regular maintenance and security patching. At the end of each project, though, we ensure our clients’ in-house web management teams have the tools and information they need to manage the website going forward.
Can you print materials?
While we don’t do in-house printing, we can help you get your materials printed! This includes having final printed materials sent to you or printed near you for pickup. In the design process, we ensure your files are prepared to be sent to printers by ensuring correct sizing, bleeds, and file packaging.
Will I be able to maintain the site after launch?
Yes, we will make sure you can! We build sites that are easy to manage with navigable content management systems (CMS) like WebFlow. We provide documentation and training so that you and your team feel comfortable updating content, adding pages, or running blogs. And if you ever need support, we’re here to help!
Can you do Search Engine Optimization (SEO)?
Yes! We integrate SEO into all copy that we write, especially website and social media copy. From keywords to hashtags, we ensure our writing is created to connect, whether you’re scrolling on the page or finding one of our partners in a search engine.
Can you build websites that let people donate or sign petitions?
Absolutely! Your website should be able to centralize sign-ups and donations. Most of the websites we build require compatibility with CRMs like Salesforce or Hubspot, donation platforms like GiveLively, and email marketing or newsletter platforms. No matter your needs, our team will make sure everything works seamlessly and is easy to manage.